Shipping Policy
Introduction
At Kitchen Keshari, we aim to deliver the finest quality masalas right to your doorstep. This Shipping Policy outlines the details of our shipping process, including delivery timeframes, shipping methods, and other relevant information.
Order Processing Time
Once your order is placed, we will process it within 1-2 business days. Our team carefully packages your order to ensure that it reaches you in the best condition.
Shipping Time
Orders are generally delivered within 7-8 business days from the date of dispatch, depending on your location. Please note that delivery times may vary during peak seasons or due to circumstances beyond our control (e.g., natural disasters, postal strikes, etc.).
Shipping Methods
We use reliable courier partners for all our deliveries. The shipping method depends on the destination and the size of your order. We will choose the most efficient and secure shipping method available.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery location. Free shipping may be available for certain promotional offers or orders over a specific amount. Please check the shipping details at checkout for an accurate shipping cost.
Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your order in real-time. You can track your shipment directly through the courier’s website or by using the tracking number provided.
Delivery to Remote Locations
For deliveries to remote or rural areas, delivery times may be longer. We will notify you in case of any delays beyond the expected 7-8 business days.
Issues with Shipping
If you have any concerns about your shipment, such as delayed delivery, damaged items, or missing products, please contact us immediately at kitchenkeshari@gmail.com or on WhatsApp at +91 8740977988. Our customer support team will assist you in resolving the issue as quickly as possible.
Return/Exchange Policy
If there are issues with your order (such as defective products), please refer to our Return or Refund Policy for further instructions on returns or exchanges.
Customs and Import Duties
For international orders, please be aware that additional customs duties or taxes may apply depending on your country’s regulations. Any such charges are the responsibility of the customer.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.